FAQs

Find answers to common questions

    • The BioScale Cortisol Kit is designed for women and men who are experiencing symptoms of hormonal imbalance, manifesting as chronic stress, fatigue, cycle irregularity and inconsistent sleep patterns.

    • It is also ideal for health enthusiasts, athletes, and anyone interested in monitoring their hormone health to optimize their daily performance and well-being.

    • You can start immediately. Using our kit will quickly provide you with a clear understanding of what's happening inside your body. However, identifying both negative and positive health trends takes time.

    • By starting sooner, you'll gain deeper insights and better control over your health management.

    • The BioScale at-home testing kits are suitable for adults 18 years and older.

    • Yes, the BioScale tests are based on the same scientific principles used by healthcare specialists.

    • The cartridges and methodology employed are developed to meet high standards of accuracy and reliability, ensuring that you receive professional-grade results from the comfort of your home.

    • After purchasing the Cortisol Kit on our website, you’ll receive a link via email to download the BioScale app. This app is essential for managing the test system and reviewing your test data.

    • We ship a BioScale Mini-Lab along with disposable cortisol test cartridges directly to your doorstep. Once you receive your kit, store the test cartridges in a refrigerator to keep them cool.

    • Plug in the BioScale Mini-Lab to power it up, connect it to internet and sync it with the BioScale app. This setup prepares you for your first test.

    • The BioScale App is a sophisticated mobile application designed to work seamlessly with your BioScale analyzer.

    • It allows you to manage your test data, review your cortisol levels in real-time, and track your health trends over time.

    • The app provides detailed insights and visual data representations to enhance your understanding of your cortisol patterns.

    • The BioScale Cortisol Test Kit is compatible with most modern smartphones and tablets. You will need to download the BioScale app, which is a web application.

    • This app is essential for managing your tests and viewing your cortisol levels directly on your device.

    • Once you purchase the BioScale Continuous Cortisol Test Kit, you can expect to receive your testing kit within 3-5 business days.

    • After setting up the analyzer and syncing it with the BioScale app, you can start testing immediately, making it possible to begin the process shortly after receiving your kit.

    • It is recommended to conduct tests three times a day for a total of ten days.

    • To perform a test, use the provided finger stick to draw a small amount of blood. Collect the blood with a capillary tube and mix with the diluent tube. Then add a drop of the diluted sample into the test cartridge.

    • Place the cartridge into the analyzer, and your results will be ready on the app in approximately 20 minutes.

    • You will keep the analyzer for the duration of your chosen testing cycle. You can choose between the Baseline Test Kit of 14 days or the Baseline and Beyond Test Kit of 30 days.

    • At the end of the testing cycle, use the included return shipping label to send the analyzer back to BioScale.

    • However, if you want to keep testing, then purchase our monitoring package for only $199.

    • The data from the testing cycle will be available in your BioScale app, providing a highly accurate, quantitative measurement of your cortisol levels.

    • Our Baseline Test Kit includes 18 comprehensive tests, allowing for multiple daily measurements over a full 14-day period.

    • This carefully designed package helps you establish your personal cortisol baseline, providing valuable insights into your unique health patterns and overall well-being.

    • The Baseline & Beyond Test Kit consists of 36 tests, designed to accommodate testing for a 30 day cycle.

    • This comprehensive package ensures a detailed and extended monitoring of your health parameters, providing substantial data for analysis.

    • Yes, return shipping is included in the cost of the BioScale Continuous Cortisol Kit. Each kit comes with a pre-paid shipping label, allowing you to return the BioScale Mini-Lab after completing your tests at no additional cost. This makes the process convenient and hassle-free for all users.

BioScale Process:

    • Cortisol, often called the “stress hormone,” is produced by the adrenal glands and plays a vital role in metabolism, immune function, and stress response.

    • Tracking cortisol helps you understand how stress impacts your body, influencing sleep, energy, mood, and overall well-being. With real-time insights, you can work with a health professional to optimize your lifestyle and long-term health.

    • With the BioScale Continuous Cortisol Test, you’ll receive precise results in just 20 minutes. The active collection time is only 1 minute, allowing you to continue your routine while the test processes. Using BioScale™ technology and the BioScale app, your sample is analyzed quickly, providing immediate insights into your cortisol levels—so you can stay informed and take charge of your health.

    • If your test results show cortisol levels outside the typical range, the BioScale™ app offers valuable insights to help you understand your body's rhythms and potential lifestyle influences. By tracking your data over time, you can identify patterns and make informed adjustments to support overall well-being.

    • BioScale™ is designed to provide insights that complement a healthy lifestyle but does not diagnose, treat, or prevent medical conditions. Always consult a healthcare professional for personalized medical advice.

    • The BioScale™ Cortisol Test delivers real-time results using FDA-registered technology, offering a fast and convenient way to track cortisol levels from just a drop of blood.

    • Unlike traditional tests that require lab processing and can take days for results, BioScale™ provides instant insights, making it ideal for continuous monitoring of hormonal health.

    • Yes! BioScale™ provides medically valid cortisol data that your doctor can use for real-time insights into your hormonal health, helping to guide more informed decisions about your well-being.

    • If you encounter any issues with the BioScale™ app or test, our customer support team is here to help. You can reach us via email at support@bioscale.health or through the in-app support feature. We’re committed to ensuring a smooth experience and will assist with any troubleshooting or questions you may have.

    • Tracking your cortisol levels helps determine if your body’s natural daily rhythm—high in the morning and low at night—is functioning properly. To assess this, measure your cortisol once in the morning (30 minutes after waking) and again in the evening. If your levels are off, it could indicate stress, poor sleep, or other health disruptions.

  • Salivary cortisol measures only the free, active form of cortisol, while blood testing provides total cortisol levels, including both active and inactive forms. While saliva testing is non-invasive and useful for tracking daily patterns, BioScale™ utilizes gold standard blood testing for the most accurate and comprehensive measurement of cortisol levels—offering real-time insights that better reflect your body’s true cortisol activity.

Cortisol Specific: